What currency do you use?
All products on BerkinArts.com are priced in USD.
How long is the handling/processing time?
For prints products, we usually ship your order within 1 business day.
How do I track my order?
After shipment, we will send you a confirmation with a tracking number. Most China post items are handle by your local post provider. You could track the status on 17track.net or on your local post website. For example, American clients can track the status on USPS.com. UK clients can track the status on RoyalMail.com.
What is your customer service hours?
Customer Service hours are:
- Monday - Friday from 9am - 6pm CST. China Beijing Time.
- Equivalent to:
- PST: Seattle time 6pm-3am
- EDT: New York time 9pm-6am
- BST: London time 2am-11am
Your emails will be answered within one business day.